Loyalty·Certificates

Senbi Bonus is a loyalty programcustomers come back on their own

Four mechanics in one CRM: discount, accumulation, bonuses and stamps. The till and the customer card count the same way — one balance lives on the phone, and history sits on the customer card — no paper cards and no spreadsheets.

One balance offline and online
POS via CRM Adaptor
~/loyalty --live
Open
LIVE
Loyalty card
Senbi Club
Gold
Aigerim K.
+7 707 ••• •• 14
Points
2,450
Discount
7%
To a gift
550 ₸
Stamps
7 / 10 · To a coffee
Points
Discount
Spend
Stamps
Recent activity
  • Receipt #1042 · POS+180
  • Paid with points−400
  • Visit · stamp+1
  • Birthday bonus+300
Accrued +120 points
[ Program impact ]

Before and after launching loyalty

Indicative results from typical Senbi super-program rollouts: discount, accumulation, bonuses and stamps. Your numbers will differ, but the effect holds.

Repeat purchase rate

+128%
Before18%
After41%

Customers save a discount, points or stamps — and come back on their own.

Average ticket

+31%
Before6,200 ₸
After8,100 ₸

They top up to a threshold, spend points, add one more item.

Lost paper cards

−94%
Before35%
After2%

Balance and stamps live on the phone — the card cannot be lost.

Cashier missed the accrual

−95%
Before22%
After1%

CRM Adaptor reads the POS screen — not by eye and not by hand.

Customer LTV

+89%
Before18,000 ₸
After34,000 ₸

Repeat visits cost less than new ads — the base gets more valuable.

Share of returning customers

+117%
Before24%
After52%

You see who went quiet, whom to remind, and whom to give a targeted offer.

LOYALTY / REPEAT

Customers come back on their own

Senbi Bonus loyalty program: discount, accumulation, bonuses and visit stamps in one service. The till and the customer card count the same way — no paper cards or spreadsheets.

[1]Instant discount — levels and VIP
[2]Spend thresholds and gifts
[3]Points from the receipt on the next purchase
[4]Visit stamps — 6th coffee free
[5]POS accrual via CRM Adaptor
[6]Shared balance offline and online
[7]Loyalty history on the customer card
Open the loyalty program
LIVE
Loyalty card
Senbi Club
Gold
Aigerim K.
+7 707 ••• •• 14
Points
2,450
Discount
7%
To a gift
550 ₸
Stamps
7 / 10 · To a coffee
Points
Discount
Spend
Stamps
Recent activity
  • Receipt #1042 · POS+180
  • Paid with points−400
  • Visit · stamp+1
  • Birthday bonus+300
Accrued +120 points

Why businesses need a real program, not paper

A paper card gets lost, a circle is drawn in by hand, Excel mixes up levels, the cashier forgets to accrue — and you never know who your regulars are. Senbi Bonus runs discount, accumulation, bonuses and stamps in one CRM: at the till and on the customer card. You set the rules — not a one-size template.

One balance offline and online, the till via CRM Adaptor, a phone instead of plastic: the customer is not reset, you see who comes back.

  • Repeat sales cost less than new ones
    A new customer is bought again with ads. The program gives a reason to walk in once more — a discount, a threshold, points or a stamp.
  • Not paper and not Excel
    The card cannot be lost or faked. Senbi counts levels and thresholds — not the cashier from memory.
  • The till without a second program
    CRM Adaptor reads the amount on the POS screen and runs Senbi rules. The cashier works as usual.
  • History lands in CRM
    Every accrual, redemption and stamp is on the card. You see LTV, visit frequency and who went quiet.
  • Till and site count the same way
    Bought online — offline points and stamps are there. One phone, one set of rules, one history.
Industries

Loyalty for your niche

Salons, clinics, cafes, stores, auto service and other services: discount, bonuses or stamps — matched to visit frequency and margin. See the scenario for your industry.

Pricing & services

Loyalty per location and certificates as a separate line — in one calculator. −5% for six months and −15% for a year.

How the program launches

STEP 1

Rules

Pick the mechanic: discount, accumulation, bonuses, stamps — to fit the niche and the margin.

STEP 2

Till

CRM Adaptor reads the receipt from the screen. The cashier does not type the amount by hand.

STEP 3

Card

The customer is recognised by phone. Balance and stamps live in CRM, not on paper.

STEP 4

Growth

You see who comes back. A reminder, a level, a gift — from live history.

FAQ

FAQ

What is Senbi?
Senbi Bonus is a loyalty program: discount, accumulation, bonuses and visit stamps in one service. History lives in CRM; the same rules run at the till.
How is this different from a paper card and Excel?
Paper gets lost, circles get drawn by hand, the cashier forgets to stamp. Senbi recognises the guest by phone, applies the rules itself and writes every accrual on the card — no notebook, no argument at the till.
Where do we see loyalty history?
On the customer card in CRM: accruals, redemptions, stamps, discount level and purchases. The owner sees who comes back, the manager sees what to offer on the next visit.
How do we accrue if we already have a POS?
Via CRM Adaptor: it reads the amount on the POS screen and runs the discount, bonuses or stamp in Senbi. The cashier does not type the receipt in by hand.
Is the customer recognised at every location?
Yes: one profile by phone, one set of rules. A purchase at any till lands in the same history.
How do I estimate cost?
Open Pricing — tick loyalty and the number of locations; certificates are a separate checkbox. The total is indicative; final terms with your manager.