[ CERTIFICATES ]

Digital certificates instead of paper and spreadsheets

Issue, sell, and redeem certificates in Senbi: a unique code, face value, remaining balance, and expiry. The customer gets it on their phone — you see what was redeemed and what is still live.

Why this matters to your customer
So a gift is not lost on a slip of paper or in a cashier chat: the guest arrives with a code, you redeem the exact amount, no argument about the balance.
ACTIVE
Senbi Gift
Gift certificate
15,000 ₸
Code
SB-4K9M-2X
Valid until
22.02.2027
From
Damir
To
Aigerim
Status
  1. 01Issued
  2. 02Paid
  3. 03Partly redeemed
Certificate sold · WhatsApp
Why digital certificates

Paper gets lost, so does the money

Paper certificates get copied, lost, or arrive with an unreadable stamp. Spreadsheets never match who already used the value. The cashier redeems by eye — and you either give the service twice or argue with a guest on a holiday.

Senbi digital certificates let you sell gifts as a real product: unique code, partial redeem, expiry, and CRM history. Issue at the till, in CRM, or send in WhatsApp — no blank forms and no manual ledger.

Why it pays off

  • Prepaid today — a visit or purchase later. The money is already yours.
  • A unique code: nobody can print another copy and come twice.
  • Partial redeem: the remaining balance is visible, no disputes.
  • Sell on the site and in messengers — the gift goes out in a minute.
  • CRM history: who bought it, who received it, what was redeemed.

How you issue and redeem

  1. 01

    You set the face value

    Fixed amount, validity period, whether it can be spent in parts — your rules.

  2. 02

    You sell or issue it

    At the till, in the CRM, or in a messenger. The customer pays by card or receives it as your gift.

  3. 03

    The code goes to the customer

    WhatsApp, SMS, or email: code, amount, and expiry. Not a form in an envelope or a screenshot from a manager chat.

  4. 04

    Redeem by code

    At the till or on the site they enter the code — the full amount or a part is taken. The rest stays in Senbi.

What is wrong with paper certificates

A gift should sell and be accounted for — not punch holes in the till.

Fakes and copies

A scan of the form, a Stories photo — without a unique code you cannot tell the original.

Lost — the occasion is ruined

Paper in a bag, a screenshot in a chat. A digital code can be found in the profile and sent again.

Unclear remaining balance

Face value 20,000, spent 8,000 — who remembers? Senbi keeps the remainder itself.

Spreadsheets and notebooks

Numbers in a table, redeem as a tick. At month-end the till does not add up.

Cannot sell online

Someone wants to gift now, but the form exists only in-store. Digital sells on the site in a minute.

No link to the customer

Whoever bought the certificate is already your lead. Without CRM you cannot remind them or invite them back.

What Senbi certificates can do

Not a picture with a number — a full product: issue, sell, redeem, and remaining balance.

Unique code

Each certificate has its own number. You cannot reprint it and redeem twice.

Face value and expiry

Fixed amount, end date, expiry rules — as you agree with legal and the till.

Partial redeem

The guest spends 6,000 of 15,000 — the rest stays in the system until the next visit.

Sell in the store

The certificate is a product on the Senbi site: cart, on-site checkout, code after payment.

Issue from the CRM

A manager issues a certificate from the card: a corporate gift, a goodwill gesture, a promo.

Redeem at the till

The code is entered on site — the amount hits the receipt. The owner sees the history, not only the cashier.

Where certificates close the till

Salons and clinics

A gift for a service: a haircut, a treatment, a consult. A code instead of a form at reception.

Cafés and restaurants

A face value for dinner. Partial redeem if the table does not use the full limit that night.

Retail and shops

A gift card without plastic: sold online — the guest arrives with a code.

Corporate gifts

A batch for staff or partners: issue from the CRM, one report on redemptions.

Who Senbi certificates are for

Salons and clinicsHoReCaRetailServices and bookingSell on the siteCorporate gifts

A gift that is accounted for

You sell the certificate as a product: unique code, remaining balance, expiry, site sales, and till redeem. No forms, no “how much is left” arguments, no hole in the till.

The customer sends a code in a minute — you get prepaid revenue and a new guest in the CRM.

Loyalty program

What certificates can do

Issue, sell, code, remaining balance, and redeem — in one Senbi loop.

Unique code
Face value and expiry
Partial redeem
Sell on the site
Issue in the CRM
Redeem at the till
Send in WhatsApp
History on the card
Corporate batches
Remaining-balance report

FAQ

Why is a digital certificate better than paper?
It has a unique code, a visible remaining balance and expiry, and it cannot be copied like a form. Sales and redemptions land in the CRM — the till adds up, fewer disputes with guests.
Can a certificate be spent in parts?
Yes. You set the rule: take the full amount at once or leave a remainder. The remainder stays in Senbi until the next visit or until it expires.
How does the customer receive the certificate?
After site checkout, CRM issue, or till sale the code goes to WhatsApp, SMS, or email. A paper form is optional.
Is this the same as the loyalty program?
No. Loyalty is discounts, accumulation, bonuses, and visit stamps. A certificate is a prepaid gift with a face value. Teams often run both: the certificate brings a person in, the program brings them back.
Can we sell certificates online?
Yes: you issue it in CRM, the customer pays and gets the code in WhatsApp, SMS, or email. Redeem at the till, by your rules.