One platform — four mechanics: discount, accumulation, bonus points, and visit stamps. Customers come back on their own, the average ticket grows, and you see who is loyal and who bought once.
Without a loyalty program people buy once and disappear. The next visit costs ads again, a made-up discount, or hoping they remember you. Paper cards and stamp cards get lost, spreadsheets drift, the cashier forgets to accrue — and you never know who your regulars are.
The Senbi Bonus loyalty program lets you pick the mechanic that fits the business — discount, accumulation, bonuses, or visit stamps — and run it in one CRM: at the till and on the customer card. Not one template for everyone, but rules you set yourself.
You do not have to pick “discount or points”. Senbi covers four working formats — separately or together, matched to your niche and margin. Visit stamps here are not a leftover from paper cards: they are a mechanic in the same CRM.
Members get a percent or a fixed discount at purchase. Levels such as 5% / 7% / 10%, VIP and birthday perks — without haggling at the till.
Customers accumulate spend: “every 10,000 ₸ — a gift”, a step to the next discount level. Senbi counts the rules — no notebook and no lost card.
Points accrue from the receipt — a percent or a fixed number. They can pay part of the next order. Flexible for margin: expiry, spend cap, promo exclusions.
The classic “6th coffee free”, without paper: a stamp is added for a visit or an item, progress lives on the phone. The card cannot be lost, forged, or “filled in with a pen”.
Bonuses and accumulating discounts count money. Stamps count visits. Those are different jobs: one large receipt can close cashback, but it does not replace the person who comes every week. That is why stamps in Senbi are not a leftover format — they sit next to discount and points as a working mechanic.
A 1,200–2,000 ₸ ticket. 3% cashback is 40–60 tenge — nobody notices. “Every 6th cappuccino free” is a real gift, so people stop at your place instead of the competitor on the way.
The customer comes for a visit, not to “accumulate a sum”. A cheap wash and an expensive polish are different tickets, but you need regularity. A stamp per stop holds the schedule better than points from uneven spend.
Haircuts and manicures live on a rhythm: every three to four weeks. “10th haircut free” keeps the stylist. A paper card is left in another bag — a digital stamp is tied to the phone.
The same average ticket day after day. Points grow slowly and quietly. “5th lunch free” brings the office back to the same spot instead of the canteen across the street.
Parents count sessions, children see the circles. A stamp is clearer than a percent: “two more classes — a free hour”. A child cannot drop the card on the way home.
Visits are regular but rare, with uneven tickets. Saving up “50,000 ₸” takes forever. A stamp per drop-off is a reason not to switch to the nearest counter.
A dog’s trim, a vaccine, a check-up — a cycle, not a one-off buy. A stamp per visit brings them back on the same schedule. Points from a vaccine receipt do not feel connected to the next groom.
Not a membership — drop-in. People switch studios easily. “8 classes — the 9th is free” keeps the room without discounting every entry.
Two to four visits a year. A bonus program goes quiet in between. A stamp for “4th changeover with a discount” remembers the customer between seasons — on the card, not in the technician’s notebook.
Check-ups and hygiene need a schedule. A stamp for showing up to prevention brings the patient back without new ads. A large treatment bill is not mixed in — you reward the visit, not the receipt.
Phone, QR, or a Senbi Bonus card. One profile across every location.
Discount, threshold, points, or a visit stamp run automatically — not “by eye” at the till.
Accruals, redemptions, and stamps on the customer card. The owner sees who really comes back.
CRM Adaptor reads the total from the POS screen and applies Senbi rules — no second app at the till.
Typical gaps that leave “loyalty” as a slogan only.
The card is lost — the customer resets. A circle was drawn in with a pen, the cashier forgot to stamp — totals never match the till.
Discounts are guessed, levels get mixed up, the “who is regular” report is built on weekends.
They paid, no points or stamp appeared — trust in the program dies faster than price objections.
A salon needs visit thresholds and stamps, a shop needs points, a café needs a discount. A one-size scheme fails.
You cannot see LTV, visit frequency, or who went quiet — so you cannot nudge them.
Bought online — no points or stamps in store. The customer never sees why they should join.
Not “points in an app for show”, but rules that work at the till, on the site, and on the customer card.
Discount, accumulation, bonuses, and visit stamps — separately or combined.
Thresholds, statuses, and special terms for regulars and corporate clients.
CRM Adaptor reads the receipt total and posts bonuses and stamps in Senbi with no manual entry.
A gift with a unique code, remainder, and expiry. Issue and redeem at the till — no paper form.
Every accrual, spend, and stamp is on the card. You see who comes back.
Expiry, a cap on paying with points, promo exclusions, and stamp limits.
If you already have a POS, you do not need to replace it. CRM Adaptor reads the total from the screen and applies Senbi rules: a discount, bonuses, or a visit stamp. The cashier works as usual — the customer gets the benefit right after the sale.
How CRM Adaptor worksYou get four working mechanics in one CRM: discount, accumulation, bonuses, and visit stamps. You set the rules, till and site count the same way, and the customer history does not vanish between a notebook and a chat.
The customer is not buying “an app for points” — a tool that brings people back and lifts the average ticket.
Discount, accumulation, bonuses, visit stamps, and the till — in one Senbi Bonus loop.