Stylists have different prices. Is the stamp shared?

You set the rules: a stamp for any stylist or per service. The balance still lives in one phone profile.

Can we run stamps and a regulars’ discount together?

Yes. A visit adds a stamp; accumulated spend unlocks 5% / 7%. Birthday is a separate rule.

We already have a till. How do we accrue?

CRM Adaptor reads the amount from the screen. The cashier does not switch to a second program.

Beauty salon

Loyalty program for salons: the 10th haircut without a paper card

Guests come every three to four weeks. Paper cards get left in another bag; the cashier skips the stamp. Senbi runs stamps, discount levels, and a birthday perk by phone — history in CRM.

Where the salon loses regulars

The paper card was left in another bag — the guest is “reset”
The Excel of birthdays and levels is opened once a month
Cashier or stylist forgets the stamp — an argument at reception
A one-off manicure never becomes a schedule: no LTV
Certificates sold on paper forms, remaining balance in a notebook

Case

Salon, 8 stylists · Almaty

Challenge

“10th haircut free” cards lived in different bags. Reception forgot the stamp; stylists drew extra circles in pen. The birthday spreadsheet was never opened. Guests followed a stylist to another salon — LTV stopped.

Result

The stamp is tied to the phone. Birthday — 15% without haggling. Certificates redeem in the same program. CRM shows visit frequency by stylist.

Return to “their” stylist +27%

Timeline: rules live in 1 day, effect from the first haircut cycle

What the loyalty program does in a salon

Visit stamp and level discount“10th haircut free” or a 7% threshold. Birthday is already in the rules. The card cannot be lost or drawn on by hand.Visit history by stylistWho saw which stylist, how often, how many stamps. Reception does not ask “who did you book last time?”.Digital certificateCode, remaining balance, expiry. Sell at the till or send in a messenger — redeem in the same loyalty program, no form.

A salon lives on rhythm: a haircut and a manicure every three to four weeks. Points on a small ticket barely register. A stamp needs no explanation. Senbi puts it in the same CRM as the discount and birthday perk — till via CRM Adaptor.

How it looks in practice

The guest gives a phone number — progress 7 of 10, not a card from another bag
A visit adds a stamp; ticket spend can raise the discount level in parallel
The 10th visit closes the gift itself — no “you didn’t stamp it” argument
A manicure certificate redeems on the same profile

FAQ about loyalty in a salon

You set the rules: a stamp for any stylist or per service. The balance still lives in one phone profile.

We’ll set a program for your price list and stylists

Tell us how you run cards and certificates today — we’ll show digital stamps and CRM.