All materials

Salon: a haircut stamp holds the rhythm — the paper card stays in the other bag

A cut and a manicure every three to four weeks. “10th haircut free” on the phone, not on cardboard. The till and reception see one profile in CRM.

A salon loses the guest between visits, not in the chair. Every three weeks they choose you or the place across the street. The paper “10th cut free” card gets left behind. Points on an 8,000 ₸ ticket accrue slowly and nobody feels them. A visit stamp rewards showing up: you cannot fill the card with one expensive treatment and disappear for six months.

Visit scenario
  1. 01
    Phone

    Reception finds the profile — not a card in a bag.

  2. 02
    Service

    Cut, color, manicure — a stamp by the rule, not “by eye.”

  3. 03
    Stamp / level

    7 of 10 is visible. Birthday is a separate discount.

  4. 04
    CRM

    Who missed six weeks — a list, not the admin’s memory.

Reception · salon
I left the card at home. How many until a free one?
AIBy phone: stamp 7 of 10, Dmitry. Today is visit 8. After the tenth — a free cut. No argument at the till.
Do points from color accrue too?
AIYes, if that rule is on: the visit gives a stamp, the ticket gives points. One card in CRM.
SYS: stamp 7 / 10 · haircut + beard 8,000 ₸
Effect on repeat visits
Lost paper cardsphone
Before
often
After
no card
Gap to the next visitstamp + reminder
Before
drifts
After
rhythm