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CRM Adaptor at the till: points and stamps without a second program

How to accrue loyalty when the POS is already there: Adaptor reads the total from the screen, Senbi applies the rules, the cashier does not type the receipt by hand.

If you already have a till, you do not swap it for a loyalty program. CRM Adaptor reads the total from the POS screen and sends the amount to Senbi. The system applies a discount, points, or a stamp. The cashier works as usual — no “points tab,” no calculator reprint of the total.

What happens at the counter
  1. 01
    Receipt in POS

    The cashier rings it up as always — your till, not a “loyalty POS.”

  2. 02
    Phone / QR

    The customer is found in Senbi. No profile — created in seconds.

  3. 03
    Adaptor

    The on-screen total goes into the rules: discount, points, stamp.

  4. 04
    CRM

    Balance updated. The cashier does not keep a “who we accrued” notebook.

Why this, not manual entry

  • Manual entry is skipped at rush hour — trust in the program falls faster than trust in price
  • A second till program confuses the shift and drifts from the fiscal receipt
  • Adaptor does not replace POS: it reads the total and runs loyalty only
  • Every location writes to the same CRM — the balance does not live in each till’s notebook
POS
the till stays yours
0
manual re-key of the check
CRM
history is not in a notebook
₸
same rules as the site

Mechanic details live on the loyalty page. One thing matters here: the till must not become a second Excel. If Adaptor sees the total, the rule fires the same on Dostyk and on the site.