Multi-location: one phone — one balance, the owner sees LTV by branch
Five cafés or three salons. A paper card works at one site. Senbi counts the same in Almaty and Astana: rules, stamps, who went quiet.
A fifth location is already a different company if loyalty lives on cardboard. A guest collects stamps on Dostyk, and at Samal the cashier says “we have our own card.” Sunday Excel never ties out. Senbi makes the front line comparable: “Gold” in Almaty means the same in Astana. The owner sees which branch holds repeats and which leaks people to the shop downstairs.
Then the owner reads the slices: LTV by branch, frequency, who has not been in for 60 days. That is not “another app in the cashier’s pocket,” but the same Senbi rules plus a customer card. Tills at different sites connect through CRM Adaptor — no second program on every counter.